2024 London Agenda

Agenda

Interact 2024 Agenda

Interact’s cutting-edge content and cross-functional topics are coming to a stage near you in East London, where leaders and experts from inside (and around) the EMEA region are invited to join us for some candid discussions on AI/emerging tech, automation, regulatory compliance, policy management, and more. Agenda is subject to change.

WEDNESDAY | April 24

Arrival & Welcome Reception

5:00 PM - 8:00 PM

Kick-Off Welcome Reception

As always, we’re kicking off Interact 2024 with delicious food, refreshments, and a killer backdrop at our Welcome Reception on the evening of April 24th. Join us from 5-8 PM at London Tobacco Dock; the dress code is smart casual.

THURSDAY | April 25​

Conference & MitraTECH Expo

8:00 aM - 9:00 AM

Breakfast

Fuel up for a full day of sessions with a quick grab-and-go breakfast spread.

9:00 AM - 9:30 AM

Welcome to Interact 2024

Portfolio updates, product enhancements, new acquisitions and partnerships, and more — there's been a lot to celebrate at Mitratech (and celebrate we will), but also a lot we've been waiting to share in person with our global community. CEO Mike Williams will be taking center stage in London and setting the tone for Interact 2024 with an unveiling of some exciting recent roadmap developments (like PlatoBI), feature updates (think AI-driven analysis, new integrations, ethics hotlines, and reporting), and upcoming projects (stay tuned!).

9:30 AM - 10:30 AM

Evolving Innovation: Setting a New Pace for Success

Generative AI, Machine Learning, and Business Intelligence solutions are pushing their way through an organisation's core departments and leaving a wake of questions. This session aims to demystify some of the emerging technologies and level set on what's happening on a global scale (and here at Mitratech!). Hear from Mitratech's own Product and Technology leaders alongside our panel of guests as they give a lively and in-depth exploration of how new technology is paving the way for a new standard of operational efficiency — and the risks of falling behind. We'll be taking an up-close look at the newest AI advancements and unveiling some of the newest, real-world Mitratech applications for the first time in this can't-miss session.

10:30 AM - 11:15 AM

Fireside Chat: Knowledge is Power, but Collaboration will EM(power)

The list of responsibilities transcending department borders continues to grow by the day — litigation, regulatory activity, incident management, compliance (you name it). And as the core departments overseeing these functions step up their collaboration across disciplines (within and outside of GRC) to accomodate the shift, new questions and opportunies emerge around process harmonization, consistent reporting to boards, etc. Join our experts and their expert guests for an intimate Fireside Chat as we take a candid look at the latest industry trends, top-of-mind challenges, and go-forward plan across departments for addressing key topics like risk management, process efficiency, policy management, and more.

15 MIN BREAK

11:30 AM - 12:30 PM

A Pragmatic Approach to AI in GRC: Steps That Should be Taken Now

New day, new regulation... especially when it comes to Artificial Intelligence. We've welcomed the EU AI Act, the U.S.'s most comprehensive executive order on AI governance, and a myriad of new global requirements and responses along the way. Now, it's time to have some candid discussions about AI in GRC: where it's been, where it's heading, the the first steps you should be taking to address it now.

11:30 AM - 12:30 PM

TAP on Tour London

TAP, Mitratech's workflow automation platform, is used in 4000+ different ways across Legal, Risk, and HR Compliance across organisations of all sizes and industries. But with so many ways to streamline routine work and connect dispersed teams with workflow, it's hard to know where to start.

Over the last year, our TAP on Tour Event series visited 7 cities, met with 70+ attendees, and learned about a few of the different ways customers are work-flowing. Now, get ready for a conversation that goes beyond implementation and journeys into the world of new technology developments, taking a closer look at how you can use automation as the connective tissue in your evolving technology ecosystem and elevate your readiness for the tech advancements we all know are coming.

12:30 PM - LUNCH

1:30 PM - 2:00 PM

Why EUC Risk is Still a Top 3 Risk in Most Organisations

It’s highly likely that you’ll be asked about your EUC management program in 2024, especially with SS1/23 coming into effect in May and the high-profile headlines surrounding non-compliance and inproper EUC data governance. Join Sam Lee, Head of Operational Risk, EMEA at Sumitomo Mitsui Banking Corporation, and Chris Casswell, Global Head of In Control and Regions at Rabobank, as they discuss their experiences and challenges with optimising their organisation's EUC inventories and governance programs.

1:30 PM - 2:00 PM

Why a Robust Vendor Risk Program is Key to Your Operational Resilience

Businesses today have gone from on-site server rooms to third parties, cloud providers, etc., but outsourcing the services does not outsource the risk. It just means that risk is no longer bound to your headquarters. Meanwhile, a rise in regulatory activity specifically targeting operational resilience (like SS2/21, the PRA resilience agenda, DORA, and more) are forcing firms to work towards better vendor risk management as part of a comprehensive, resilient defense strategy.

It’s one thing to achieve, monitor, and report on compliance within your organization, but to achieve that success on a larger scale, you’ll require better visibility and control across your full value chain. Some call this vendor risk, extended enterprise risk, third-party risk management, etc. Regardless of the size of your network or the scope of your policies, you need to be considering Vendor Risk Management to fortify your operational resilience and adhere to regulations such as DORA and SS22/21. Our experts will be delivering peer-tested best practices and a tangible inside look at what it means to do extended enterprise well.

1:30 PM - 2:00 PM

Full Steam Ahead for Optimising Matter Management

As demands and resources for Legal teams continue to evolve amidst rising burnout and tightening budgets, strategic decision-making regarding technology investments becomes paramount. Join us for an engaging panel discussion featuring client speakers who will share their experiences leveraging technology and the benefits they're witnessing firsthand.

Throughout this session, we'll explore how our client panel is utilising technology in innovative ways to pave the way forward, focusing on creating efficiencies amidst current industry trends and the anticipated challenges in 2024. Gain valuable insights from our panel's experiences with integrations and change management, delving into the lessons learned from these processes. Expect in-depth discussions and a collaborative exploration of how technology can effectively tackle the challenges confronting legal teams today and in the future.

2:05 PM - 2:35 PM

Caution! No Progress Without Effective Policy Management

Clear, communicated policies are central to mitigating risks and ensuring compliance, directly impacting a company's scalability. Join Mitratech's experts and a panel of industry leaders as we explore real-world use cases illustrating the transformative power of robust policy infrastructures and well-defined policy management systems.

Gain insights into how whistleblowing can be used to close the feedback loop on policy management and improve compliance, from leveraging technology for intelligent policy distribution and training employees to setting up a whistleblowing hotline and leveraging insights from the hotline to update and align policies with regulatory and organisational objectives. Don't miss this exclusive opportunity to fortify your risk mitigation strategies and foster a compliance-centric culture.

2:05 PM - 2:35 PM

Risk Management in the Modern Era

In modern enterprises of fractured and remote workforces, globalised supply chains and the rising risk of cyber crime, having an integrated and fully functioning risk management program has never been more important. Join Mitratech experts and industry pannelists to discuss the different ways they deploy risk management at their organisations, as well as emerging threats and trends and how to overcome them.

2:05 PM - 2:35 PM

Workflow Automation: The Power Behind the Machine

Implementing new legal technology (like workflow automation) means you can streamline processes and elevate department efficiency - but it doesn't just change how you do the work; it changes how you think about your work.

While automation opens the door to real, data-driven decisions around staffing, spend, and workload, a team's ability to definitively measure (and showcase!) ROI across the broader organisation is what will separate the best from the rest.

Lean from the expert's top automation success stories, best practices, and lessons learned in this power-packed panel session.

2:35 PM - Coffee Break

2:45 PM - 3:30 PM

ClusterSeven - Deepening the intergration between ESM and IMS

Join Mitratech's ClusterSeven experts to discover the recent updates to ESM 13 and IMS 6, and how we've extended the integration between the two systems to give you a holistic approcah to addressing EUC risk.

2:45 PM - 3:30 PM

Alyne - AI-driven Attachment Analysis and Document Review

Join Mitratech's Alyne experts for a deep dive into the platform's extended risk quantification capabilities and a closer look at the link between control assessment and risk rating. You can even expect a peek into the Alyne Roadmap, including new workflow capabilities, the PlatoBI integration, and more.

2:45 PM - 3:30 PM

Corporate Legal & Claims Product Roadmap Update

What's happening across the portfolio with Mitratech's enterprise legal management, legal hold, matter managent, contract management and more? Get a closer look at some of our latest CLC feature updates and enhancements, including embedded analytics (like PlatoBI), TAP, AI-driven analysis, TeamConnect's Outlook integration, Collaborati updates, and more.

2:45 PM - 3:30 PM

DataStore - Extensibility and Modernisation Investments

Don't miss this opporutnity to connect with Mitratech's DataStore team for a discussion on the latest improvements to DataStore's extensibility, new integration stories, and a closer look at how we're investing heavily to modernise the platform with phase 2 of the new web client, giving users access to data and the ability to view stamps, notes, and attachments from their browsers.

2:45 PM - 3:30 PM

PolicyHub - Dicover the latest updates to Mitratech's market-leading Policy Management solution

Join Mitratech's PolicyHub team to discuss the latest updates to PolicyHub, including the intuitive new user interface and endless possibilities of collaborative editing. Finally, join us for a look forward to the future and the exciting roadmap ahead for PolicyHub.

2:45 PM - 3:30 PM

Integrum - Innovating Integrum: a look forward to what's to come

Join us for an informative look back on recent releases and an exciting look forward to future investments and innovation in the Integrum product roadmap.

2:45 PM - 3:30 PM

CMO on-the-go: the new Flutter Mobile App for Mitratech's Compliance Manager

Join Mitratech's CMO team as they discuss and exlplore how the new Flutter Mobile App allows you to take CMO on-the-go, and give an exclusive insight into future investments and product updates.

3:30 PM - Break

3:45 PM - 4:45 PM

ClusterSeven - User Group and Product Training

Be sure to catch this knowledge-sharing session with our team of Mitratech experts to explore impactful use cases, best practices, and tips for maximising your value of using ClusterSeven. This interactive session combines insightful discussions with hands-on product training, offering you the chance to delve into the specifics of utilising ClusterSeven effectively.

Our team of product experts will all be in the room ready to address your queries and adapt the session content based on the attendees' interests and needs. This collaborative environment ensures tailored discussions and demonstrations, empowering you to unlock the full potential of ClusterSeven through interactive learning.

3:45 PM - 4:45 PM

Alyne - User Group and Product Training

Join this knowledge-sharing session with our team of Mitratech experts to explore impactful use cases, best practices, and tips for maximising your value of using Alyne. This interactive session combines insightful discussions with hands-on product training for optimising the new Dasboard Reporting Widgets and connecting and leveraging Alyne's PlatoBI integration that allows users to connect their own Business Intelligence tools to report on their Alyne risk management data.

Our team of product experts will all be in the room ready to address your queries and adapt the session content based on the attendees' interests and needs. This collaborative environment ensures tailored discussions and demonstrations, empowering you to unlock the full potential of Alyne through interactive learning.

3:45 PM - 4:45 PM

PolicyHub - User Group and Product Training

Don't miss your chance to connect with our Mitratech product experts for this informative knowledge-sharing session as we delve into impactful use cases, best practices, and invaluable tips to maximise the value of using PolicyHub. This interactive session seamlessly blends insightful discussions with hands-on product training.

Our team of product experts will all be in the room, ready to address your inquiries and tailor this session content to align with the interests and requirements of attendees. This collaborative setting ensures personalised discussions and interactive demonstrations, providing you with the tools to unlock the full potential of PolicyHub through immersive learning experiences.

3:45 PM - 4:45 PM

TeamConnect - User Group and Product Training

Join this knowledge-sharing session with our Mitratech experts to explore impactful use cases, best practices, and hands-on guidance for optimising your use of TeamConnect, including an insider look at TeamConnect 7.1 and InvoiceIQ. This interactive session combines insightful discussions with practical product training, providing you with the opportunity to dive into the specifics of

Our team of product experts will be present and prepared to address your queries, adapt the session content based on attendee interests, and facilitate tailored discussions and demonstrations. This collaborative environment ensures that your learning experience is personalised, empowering you to harness the full potential of TeamConnect through interactive learning and industry insights.

3:45 PM - 4:45 PM

TAP - User Group and Product Training

Let's talk about all things TAP! Join us for this knowledge-sharing session focused on TAP with our team of Mitratech experts. Explore impactful use cases, best practices, and gain hands-on product training to maximise the value of utilising TAP within your organisation.

This interactive session is a blend of insightful discussions and dedicated product training, providing you with the opportunity to delve deeply into the specifics of leveraging TAP effectively. Our team of product experts will all be in the room to address your queries, adapt the session content to match attendee interests and requirements, and facilitate interactive discussions and demonstrations.

3:45 PM - 4:45 PM

DataStore - User Group and Product Training

Join our team of Mitratech DataStore product experts for an insightful knowledge-sharing session as we delve into impactful use cases, best practices, and receive hands-on product training to maximise the value of utilising DataStore within your organisation.

This interactive session offers a unique blend of informative discussions and immersive product training, allowing you to delve deeply into the intricacies of harnessing DataStore effectively. Our team of product experts will all be in the room to address your questions, tailor the session content to align with the interests of attendees, and facilitate engaging discussions and practical demonstrations.

3:45 PM - 4:45 PM

CMO - User Group and Product Training

Join our team of Mitratech CMO product experts for an insightful knowledge-sharing session as we delve into impactful use cases, best practices, and receive hands-on product training to maximise the value of utilising CMO within your organisation.

This interactive session offers a unique blend of informative discussions and immersive product training, allowing you to delve deeply into the intricacies of harnessing CMO effectively. Our team of product experts will all be in the room to address your questions, tailor the session content to align with the interests of attendees, and facilitate engaging discussions and practical demonstrations."

3:45 PM - 4:45 PM

Integrum - User Group and Product Training

Join our team of Mitratech Integrum product experts for an insightful knowledge-sharing session as we delve into impactful use cases, best practices, and receive hands-on product training to maximise the value of utilising Integrum within your organisation.

This interactive session offers a unique blend of informative discussions and immersive product training, allowing you to delve deeply into the intricacies of harnessing Integrum effectively. Our team of product experts will all be in the room to address your questions, tailor the session content to align with the interests of attendees, and facilitate engaging discussions and practical demonstrations.

5:00 PM - 9:00 PM

CLOSING EVENT

We’ll close out this annual conference in true Mitratech style (trust us, you won't want to miss this!) on the evening of April 25th.

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