Interact 2024 just ended, and we had a fantastic time in London! Check out the cutting-edge content and cross-functional topic cover by leaders and experts from inside (and around) the EMEA region.
WEDNESDAY | April 24
Arrival & Welcome Reception
5:00 PM - 8:00 PM
Kick-Off Welcome Reception
As always, we’re kicking off Interact 2024 with delicious food, refreshments, and a killer backdrop at our Welcome Reception on the evening of April 24th. Join us from 5-8 PM at London Tobacco Dock; the dress code is smart casual.
THURSDAY | April 25
Conference & MitraTECH Expo
7:30 AM - 8:30 AM
Breakfast
Fuel up for a full day of sessions with a quick grab-and-go breakfast spread.
8:30 AM - 9:00 AM
Welcome to Interact 2024
Portfolio updates, product enhancements, new acquisitions and partnerships, and more — there's been a lot to celebrate at Mitratech (and celebrate we will), but also a lot we've been waiting to share in person with our global community. CEO Mike Williams will be taking centre stage in London and setting the tone for Interact 2024 with an unveiling of some exciting recent roadmap developments (like PlatoBI), feature updates (think AI-driven analysis, new integrations, ethics hotlines, and reporting), and upcoming projects (stay tuned!).
9:00 AM - 9:30 AM
Value Stacking: Building on the 3 Pillars of Innovation
Whether you’re familiar with Mitratech solutions from a customer standpoint or are in-market, evaluating the power of legal & risk technologies, this session unveils a valuable inside look at how Mitratech’s latest investments and innovations directly address the pressing market trends and operational concerns impacting our community. Join Mitratech experts Justin Silverman, Chief Product Officer, and Ian Huynh, Chief Technology Officer, as they take the stage at Interact to discuss our 3 pillars of innovation. Through the lens of Mitratech’s own portfolio story — and featuring some of our recent AI enhancements and future iterations — this session will uncover how companies can capitalise on the latest technologies to drive increased value and outstanding outcomes, taking a deep dive into our robust new data capabilities, AI investments, and integrated platform approach for managing legal, risk and compliance. Don't miss this opportunity to gain actionable strategies for leveraging these innovations in your own operations.
9:30 AM - 10:30 AM
Evolving Innovation: Setting a New Pace for Success
Given how fast things are changing in the Generative AI, Machine Learning, and Business Intelligence landscape, the one thing that we know about the strategies that are being put in place today is that they could be wrong or incomplete tomorrow. So, the experts in this session aren’t trying to predict this uncertain future. They will, however, help you lay a strong cultural foundation for adoption and compliance, understand who should be leading these initiatives, uncover specific examples of what they’ve seen work, and empower your team to manage this evolving technology in a more constructive way to unlock its lasting potential — both in our businesses and our communities.
10:30 AM - 11:15 AM
Fireside Chat: Knowledge is Power, but Collaboration will EM(power)
Business continuity is a team sport — and if there was ever a time to have core departments operating in tandem to protect sensitive data, ensure regulatory compliance, and safeguard your organisation's reputation, it’s in today’s era of rising cyber threats and AI innovation. But what do you do when tech stacks are siloed, data is spread out, and communication is lacking (which, let's face it, we see in most organisations and across most functions)? Understanding the risks and opportunities of our AI environment is only half the battle – figuring out how to share that information, break down communication barriers, and create a unified approach to continuity and compliance is where organisations gain their competitive edge. Join this session for a dual-perspective conversation on what it will take to align your people, processes, and technology across departments (like legal and third-party risk) for elevated efficiency, effectiveness, and resilience in the face of a shifting threatscape.
15
MIN BREAK
11:30 AM - 12:30 PM
A Pragmatic Approach to AI in GRC: Steps That Should be Taken Now
New day, new regulation... especially when it comes to Artificial Intelligence. We've welcomed the EU AI Act, the U.S.'s most comprehensive executive order on AI governance, and a myriad of new global requirements and responses along the way. Now, it's time to have some candid discussions about AI in GRC: where it's been, where it's heading, and the first steps you should be taking to address it now.
11:30 AM - 12:30 PM
TAP on Tour London
TAP, Mitratech's workflow automation platform, is used in 4000+ different ways across Legal, Risk and HR Compliance across organisations of all sizes and industries to automate and streamline routine work and connect dispersed teams and technology. But, with so many ways to workflow, it's hard to know where to start.
Over the last year, our TAP on Tour Event series visited 7 cities, met with 70+ attendees, and learned about a few of the different ways customers are work-flowing. Now, get ready for a conversation that goes beyond workflow implementation and journeys into the world of new technology developments, taking a closer look at how you can use automation as the connective tissue in your evolving technology ecosystem and elevate your readiness for the tech advancements we all know are coming.
12:30 PM - LUNCH
1:30 PM - 2:15 PM
Why EUC Risk is Still a Top 3 Risk in Most Organisations
It’s highly likely that you’ll be asked about your EUC management program in 2024, especially with SS1/23 coming into effect in May and the high-profile headlines surrounding non-compliance and improper EUC data governance. Join Sam Lee Head of Operational Risk, EMEA at Sumitomo Mitsui Banking Corporation and Henry Umney, Mitratech's Managing Director of GRC Strategy, as they discuss their experiences and challenges with optimising their organisation's EUC inventories and governance programs.
1:30 PM - 2:15 PM
Why a Robust Risk Program is Key to Your Operational Resilience (And Where to Start)
Businesses today have gone from on-site server rooms to third parties, cloud providers, etc., but outsourcing the services does not outsource the risk. It just means that risk is no longer bound to your headquarters. Meanwhile, a rise in regulatory activity specifically targeting operational resilience (like SS2/21, the PRA resilience agenda, DORA, and more) are forcing firms to work towards better vendor risk management as part of a comprehensive, resilient defense strategy.
It’s one thing to achieve, monitor, and report on compliance within your organization, but to achieve that success on a larger scale, you’ll require better visibility and control across your full value chain. Some call this vendor risk, extended enterprise risk, third-party risk management, etc. Regardless of the size of your network or the scope of your policies, you need to be considering Vendor Risk Management to fortify your operational resilience and adhere to regulations such as DORA and SS22/21. Our experts will be delivering peer-tested best practices and a tangible inside look at what it means to do extended enterprise well.
1:30 PM - 2:15 PM
Full Steam Ahead for Optimising Matter Management
As demands and resources for Legal teams continue to evolve amidst rising burnout and tightening budgets, strategic decision-making regarding technology investments becomes paramount. Join us for an engaging panel discussion featuring client speakers who will share their experiences leveraging technology and the benefits they're witnessing firsthand.
Throughout this session, we'll explore how our client panel is utilising technology in innovative ways to pave the way forward, focusing on creating efficiencies amidst current industry trends and the anticipated challenges in 2024. Gain valuable insights from our panel's experiences with integrations and change management, delving into the lessons learned from these processes. Expect in-depth discussions and a collaborative exploration of how technology can effectively tackle the challenges confronting legal teams today and in the future.
2:15 PM - Break
2:30 PM - 3:15 PM
Caution! No Progress Without Effective Policy Management
Clear, communicated policies are central to mitigating risks and ensuring compliance, directly impacting a company's scalability. Join Mitratech's experts and a panel of industry leaders as we explore real-world use cases illustrating the transformative power of robust policy infrastructures and well-defined policy management systems.
Gain insights into how whistleblowing can be used to close the feedback loop on policy management and improve compliance, from leveraging technology for intelligent policy distribution and training employees to setting up a whistleblowing hotline and leveraging insights from the hotline to update and align policies with regulatory and organisational objectives. Don't miss this exclusive opportunity to fortify your risk mitigation strategies and foster a compliance-centric culture.
2:30 PM - 3:15 PM
Risk Management in the Modern Era
Implementing new legal technology (like workflow automation) means you can streamline processes and elevate department efficiency - but it doesn't just change how you do the work; it changes how you think about your work.
While automation opens the door to real, data-driven decisions around staffing, spend, and workload, a team's ability to definitively measure (and showcase!) ROI across the broader organisation is what will separate the best from the rest.
Learn from the expert's top automation success stories, best practices, and lessons learned in this power-packed panel session.
2:30 PM - 3:15 PM
Workflow Automation: The Power Behind the Machine
Implementing new legal technology (like workflow automation) means you can streamline processes and elevate department efficiency - but it doesn't just change how you do the work; it changes how you think about your work.
While automation opens the door to real, data-driven decisions around staffing, spend, and workload, a team's ability to definitively measure (and showcase!) ROI across the broader organisation is what will separate the best from the rest.
Lean from the expert's top automation success stories, best practices, and lessons learned in this power-packed panel session.
3:15 PM - Coffee Break
3:30 PM - 5:00 PM
Global GRC Risk & Regulatory Perspectives with Michael Rasmussen
When global regulatory drivers shift as quickly as they do today (DORA, LkSG, Corporate Governance Code—the list goes on), it helps to speak with an expert who has already had conversations on risk, resilience, and internal controls at countless GRC events and workshops worldwide. That's why renowned GRC Analyst & Pundit at GRC 20/20 Research, LLC, Michael Rasmussen, will be joining us at Interact 2024 in London, where he’ll kick off a 90-minute practical seminar with an EMEA-focused regulatory briefing. Beyond a forecast on what’s on the horizon and a closer look at what’s influencing GRC technology-buying trends worldwide, he'll be diving into some practical advice for what you can do today to start preparing for these updates. From the SEC's climate disclosure rules (without scope 3, which would significantly impact third-party risk management) to the EU AI Act, hear the global (and expert) perspective on what it will take to mitigate risk and manage compliance at scale as these regulatory shifts roll up into your GRC program.
3:30 PM - 4:15 PM
ClusterSeven - Deepening the intergration between ESM and IMS
Join Mitratech's ClusterSeven experts to discover the recent updates to ESM 13 and ISM 6, including how we've extended the integration between the two systems to give you a holistic approach to addressing EUC risk.
3:30 PM - 4:15 PM
Alyne - AI-driven Attachment Analysis and Document Review
Join Mitratech's Alyne experts for a deep dive into the platform's extended risk quantification capabilities and a closer look at the link between control assessment and risk rating. You can even expect a peek into the Alyne Roadmap, including new workflow capabilities, the PlatoBI integration, and more.
3:30 PM - 4:15 PM
Corporate Legal & Claims Product Roadmap Update
What's happening across the portfolio with Mitratech's Enterprise Legal Management, Legal Hold, Matter Management, Contract Management, and more? Get a closer look at some of our latest CLC feature updates and enhancements, including embedded analytics (like PlatoBI), TAP, AI-driven analysis, TeamConnect's Outlook Integration, Collaborati updates, and more.
3:30 PM - 4:15 PM
DataStore - Extensibility and Modernisation Investments
Don't miss this opportunity to connect with Mitratech's DataStore team for a discussion on the latest improvements to DataStore's extensibility, new integration stories, and a closer look at how we're investing heavily to modernise the platform with phase 2 of the new web client, giving users access to data and the ability to view stamps, notes, and attachments from their browsers.
3:30 PM - 4:15 PM
PolicyHub - Dicover the latest updates to Mitratech's market-leading Policy Management solution
Join Mitratech's PolicyHub team to discuss the latest updates to PolicyHub, including the intuitive new user interface and endless possibilities of collaborative editing. Finally, join us for a look forward to the future and the exciting roadmap ahead for PolicyHub.
3:30 PM - 4:15 PM
Integrum - Innovating Integrum: a look forward to what's to come
Join us for an informative look back on recent releases and an exciting look forward to future investments and innovation within the Integrum product roadmap.
3:30 PM - 4:15 PM
CMO - Exclusive look at the CMO V19 release and product roadmap
Join Mitratech's CMO team as they discuss and explore the new CMO V19 release that is packed with exciting features and functionalities, accompanied by a look forward at the product roadmap for the rest of the year.
4:20 PM - 5:00 PM
ClusterSeven - User Group and Product Training
Be sure to catch this knowledge-sharing session with our team of Mitratech experts to explore impactful use cases, best practices, and tips for maximising your value of using ClusterSeven. This interactive session combines insightful discussions with hands-on product training, offering you the chance to delve into the specifics of utilising ClusterSeven effectively.
Our team of product experts will all be in the room ready to address your queries and adapt the session content based on the attendees' interests and needs. This collaborative environment ensures tailored discussions and demonstrations, empowering you to unlock the full potential of ClusterSeven through interactive learning.
4:20 PM - 5:00 PM
PolicyHub - User Group and Product Training
Don't miss your chance to connect with our Mitratech product experts for this informative knowledge-sharing session as we delve into impactful use cases, best practices, and invaluable tips to maximise the value of using PolicyHub. This interactive session seamlessly blends insightful discussions with hands-on product training.
Our team of product experts will all be in the room, ready to address your inquiries and tailor this session content to align with the interests and requirements of attendees. This collaborative setting ensures personalised discussions and interactive demonstrations, providing you with the tools to unlock the full potential of PolicyHub through immersive learning experiences.
4:20 PM - 5:00 PM
DataStore - User Group and Product Training
Join our team of Mitratech DataStore product experts for an insightful knowledge-sharing session as we delve into impactful use cases, best practices, and receive hands-on product training to maximise the value of utilising DataStore within your organisation.
This interactive session offers a unique blend of informative discussions and immersive product training, allowing you to delve deeply into the intricacies of harnessing DataStore effectively. Our team of product experts will all be in the room to address your questions, tailor the session content to align with the interests of attendees, and facilitate engaging discussions and practical demonstrations.
4:20 PM - 5:00 PM
CMO - User Group and Product Training
Join our team of Mitratech CMO product experts for an insightful knowledge-sharing session as we delve into impactful use cases, best practices, and receive hands-on product training to maximise the value of utilising CMO within your organisation.
This interactive session offers a unique blend of informative discussions and immersive product training, allowing you to delve deeply into the intricacies of harnessing CMO effectively. Our team of product experts will all be in the room to address your questions, tailor the session content to align with the interests of attendees, and facilitate engaging discussions and practical demonstrations."
4:20 PM - 5:00 PM
Integrum - User Group and Product Training
Join our team of Mitratech Integrum product experts for an insightful knowledge-sharing session as we delve into impactful use cases, best practices, and receive hands-on product training to maximise the value of utilising Integrum within your organisation.
This interactive session offers a unique blend of informative discussions and immersive product training, allowing you to delve deeply into the intricacies of harnessing Integrum effectively. Our team of product experts will all be in the room to address your questions, tailor the session content to align with the interests of attendees, and facilitate engaging discussions and practical demonstrations.
4:20 PM - 5:00 PM
Corporate Legal & Claims - User Group and Product Training
Let's talk about all things Corporate Legal & Claims! Join us for this knowledge-sharing session focused on our CLC products with our team of Mitratech experts. Explore impactful use cases, best practices, and gain hands-on product training to maximise the value of utilising your technology within your organisation.
This interactive session is a blend of insightful discussions and dedicated product training, providing you with the opportunity to delve deeply into the specifics of leveraging your technology effectively. Our team of product experts will all be in the room to address your queries, adapt the session content to match attendee interests and requirements, and facilitate interactive discussions and demonstrations.
4:20 PM - 5:00 PM
Alyne - User Group and Product Training
Join this knowledge-sharing session with our team of Mitratech experts to explore impactful use cases, best practices, and tips for maximising your value of using Alyne. This interactive session combines insightful discussions with hands-on product training for optimising the new Dashboard Reporting Widgets and connecting and leveraging Alyne's PlatoBI integration that allows users to connect their own Business Intelligence tools to report on their Alyne risk management data.
Our team of product experts will all be in the room ready to address your queries and adapt the session content based on the attendees' interests and needs. This collaborative environment ensures tailored discussions and demonstrations, empowering you to unlock the full potential of Alyne through interactive learning.
5:00 PM - 9:00 PM
CLOSING EVENT
We’ll close out this annual conference in true Mitratech style (trust us, you won't want to miss this!) on the evening of April 25th.
